Christmas Operations

With Christmas just weeks away we've put together some handy information to help you plan sending your goods around New Zealand during this busy time. 

Our service in brief...

Automatic or Daily Pick Ups

Automatic or Daily Pick Ups will be suspended from midday of Friday 24 December until Monday 10 January 2022 due to the large number of customers who will be closed during this period. On the 24th of December we ask that you please advise us of your pick-ups prior to 10:30am. Our last pick-ups will be completed by 12noon to allow our linehaul drivers to start the long journey ahead to return to their families for Christmas. If you have a requirement for an afternoon collection please let your account manager know so we can put this in place for you.

If you are open and dispatching goods between 29 December and 10 January we would appreciate it if you would book your pick-ups via our online portal or phone your Mainstream branch by midday with your daily collection requirements. Our branch contact details are available on the Mainstream Website Mainstream Branches.
 
Please note that we will operate a reduced fleet during the short holiday weeks so your pick up times may be earlier than normal. Your normal daily pickup schedule will resume on 10 January 2022.

Last Line-haul Before Christmas

Inter-Island:
The last departure for deliveries to be achieved to the main inter island cities (excluding onforwarding destinations) before Christmas will be Tuesday 21 December on the basis that your customers are open on 24 December to accept delivery. Goods sent after this will be delivered from Wednesday 29 December. We would kindly ask that notify us if you have a specific requirement that differs from this timetable. Please note that this schedule can not cover any unforeseen events such as ferry delays.

Intra-island (within and island):
The last departure for deliveries to cities within the island before Christmas will be Thursday 23 December on the basis that your customers are able to accept delivery on December 24. 

Items collected after these departure dates will be delivered on the next business day for main destinations within the island and 2-3 business days for main inter island destinations between Christmas and New Year on the proviso that your customers are open to take deliveries.

 Transit Times

Transit times may vary slightly over the Christmas period dependent upon demand and volume.  Please feel free to confirm with us your expected delivery time frame when booking your pickup.

Please pass this information to the appropriate person/people within your operation.

A print-friendly version of our Christmas Operations Schedule is available from the downloads section of our website. 

If you have any questions or would like to learn more about our operations over the holiday period, drop us a line at hello@mainstream.co.nz or contact your account manager.

All the Team at Mainstream would like to wish you a happy and safe Christmas and look forward to working with you in the New Year.